If you experience any performance issues where navigating within the app is slow, you can resolve this by closing the app completely and then restarting the app. This is done by double-tapping the home button and swiping the app up.
Articles in this section
- Can I download the app or access the site from my iPhone or Android device?
- Install and log in using iPhone/iPad app
- It seems the app is running slow. What should I do?
- Download content for offline viewing on iPhone/iPad
- Why is downloading taking such a long time?
- How do I keep track of my downloaded episodes on my iOS device?
- There’s no sound on my device.
- Playback issues on mobile device
- Who manages the content metadata?